A Tenant is like a branch, department, or subsidiary of your business that runs its own version of the DMS — with separate users, data, and settings.
Think of it this way:
- If you run a company with multiple branches (e.g., Nairobi branch, Mombasa branch), each branch can be set up as its own tenant.
- If you manage an Internet Service Provider business with several branches or zones, each branch can also be a separate tenant if they work independently.
Each tenant:
- Has its own login URL (e.g.,
branch.yourcompany.thesmartdms.com) - Manages its own staff, clients, tasks, payroll, and more
- Cannot access data from other tenants (unless given special access from the Central Panel)
This setup ensures that each part of your organization stays focused, secure, and independent — while still being connected through a central admin system.