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How To Update Your Profile

2 min read

You can easily update your personal details, contact info, and password from your profile page.

  1. Click your avatar icon at the top-right corner of the screen.
  2. Click “Profile” from the dropdown menu.
  3. Clicking on the link will redirect you to the profile page.

Basic Details Tab #

In the Basic Details tab, you can update your:

  • Avatar
  • Name
  • Primary Phone Number
  • Primary Email Address

Alternate Contacts Tab #

In the Alternate Contacts tab, you can add additional phone numbers or email addresses.

Passkeys Tab #

In the Passkeys tab, you can securely register your device for passwordless login using modern authentication methods such as Fingerprint, Face ID, or your device’s built-in security key.

This feature allows you to sign in without entering a password, relying instead on WebAuthn-supported credentials that are tied directly to your device and verified by your browser.

How it works #

  • When you click Register Device, the system checks whether your browser supports WebAuthn (the standard behind passkeys).
  • If supported, your browser will prompt you to authenticate using an available method on your device, such as:
    • Fingerprint
    • Face ID
    • Windows Hello
    • Device PIN or hardware security key
  • Once verified, your device is securely registered as a passkey for your account.

What to expect #

  • No passwords involved: Your biometric or device credential never leaves your device.
  • Browser-dependent: Passkeys only work on browsers that support WebAuthn.
  • Device-specific: Each device must be registered separately.
  • Instant activation: After successful registration, the page reloads and the passkey becomes available immediately.

If registration fails #

  • Ensure you are using a modern browser (Chrome, Edge, Safari, or Firefox with WebAuthn support).
  • Confirm that your device has biometric authentication or a supported security mechanism enabled.
  • If your browser does not support WebAuthn, you will be notified before registration begins.

Two Factor Authentication Tab #

In the Two-Factor Authentication (2FA) tab, you can add an extra layer of security to your account by requiring a one-time verification code during login or when performing sensitive actions.

Two-factor authentication helps protect your account even if your password is compromised. You can enable one or both of the available 2FA methods depending on your preference.

Available 2FA methods #

1. Email verification codes #

This method sends a temporary 6-digit code to your registered email address.

How it works

  • Click Set up under Email verification codes.
  • A 6-digit code is sent to your email address.
  • Enter the code in the verification prompt to complete setup.
  • Once enabled, you’ll be asked for an email code each time you sign in or perform sensitive actions.

Notes

  • Codes are time-limited for security.
  • If you don’t receive the code, you can use Send a new code by email.
  • This option is convenient and does not require any additional apps.

2. Authenticator app #

This method uses a dedicated authenticator app to generate time-based codes.

How it works

  • Click Set up under Authenticator app.
  • Install an authenticator app such as Google Authenticator or any compatible app on your phone.
  • Scan the displayed QR code with your authenticator app
    (or enter the provided setup key manually if scanning is not possible).
  • Enter the 6-digit code generated by the app to confirm setup.
  • After activation, the app will generate a new code every few seconds.

Notes

  • This method does not rely on email delivery.
  • You must keep access to your authenticator app to sign in.
  • Each login or sensitive action will require the current 6-digit code from the app.

Status indicators #

  • Disabled means the 2FA method is not yet active.
  • Once enabled, the method becomes part of your login and verification flow.

Recommended usage #

  • Enable at least one 2FA method for improved security.
  • Using an authenticator app is recommended for higher-security accounts.
  • You can combine 2FA with passkeys and other authentication methods for maximum protection.

Two-factor authentication significantly reduces the risk of unauthorized access and is strongly encouraged for all users.