Skip to content
The Smart DMS Knowledge Base
  • Home
  • Documentation
  • Encyclopedia
Contact Us
Contact Us
The Smart DMS Knowledge Base
  • Home
  • Documentation
  • Encyclopedia
Contact Us
Contact Us

Introduction

3
  • Overview of The Smart DMS
  • Getting Started with The Smart DMS
  • Understanding The Smart DMS Architecture

Common

33
  • Bookmarks
    • How To Add & Remove Bookmarks
  • Clients
    • How to Add a Client
  • Communication
    • Communication Overview
    • Settings
      • Communication Settings Overview
      • Email Settings
        • How to Configure Outgoing Email (SMTP) Settings
        • Email Templates
      • SMS Settings
        • SMS Shortcode & API Settings
        • SMS Message Templates
      • WhatsApp Settings
        • Official WhatsApp API Settings
        • WhatsApp Templates
    • Panel Banners
      • Panel Banners
    • WhatsApp
      • WhatsApp Overview
      • How to Setup a WhatsApp Web Session
      • How to Subscribe to System Updates in WhatsApp Groups
    • Web Push Subscribers
      • Web Push Subscribers Overview
  • Content Management
    • How To Add Content Such As FAQs & Guides
    • Content Management Overview in The Smart DMS
    • Categories
      • Managing Content Categories
    • Tags
      • Managing Content Tags
  • Logs
    • Tracking Actions: Understanding Logs in The Smart DMS
  • Notifications
    • How to Enable/Disable Notifications
  • Roles & Permissions
    • User Roles & Permissions Overview
    • Understanding Roles & Permissions Across Central and Tenant Panels
    • How To Create User Roles
  • Search
    • Using the Global Search Bar in The Smart DMS
  • Settings
    • Authentication
      • Authentication Settings
    • General
      • General Settings Overview
      • Do I Use Tenant-Specific or Central Settings
  • Users
    • How to Register a User
    • How To Update a User & Assign Roles
    • How To Bulk Assign User Roles
    • How To Update Your Profile
    • Biometrics
      • digitalPersona
        • How to Setup digitalPersona U.are.U 4500 Fingerprint Reader

Central

13
  • Main
    • Dashboard
    • Clients
      • Central Clients
    • Tasks
      • Central Tasks
    • Tenants
      • Tenant Overview — What Is a Tenant in The Smart DMS?
      • How To Create a Tenant
      • Updating a Tenant and Managing Assigned Users
      • Customizing Tenant Labels
    • Payroll
      • Payroll Overview
      • Commissions
      • How to View Your Account Balance
    • Policies
      • Managing Policy Categories
      • Managing Company Policies & Training Manuals in The Smart DMS
    • Subscription
      • How To Renew Your Smart DMS Subscription

Tenant

41
  • How To Access Different Tenants
  • Tenant Dashboard
  • Attendance
    • Attendances
    • Devices
      • Supported Biometric Devices
    • Settings
      • Attendance Settings
  • Ecommerce
    • Products
      • How to Setup Brands & Models
      • How to Setup Product Categories
      • Understanding Product Types: Simple, Variable & Cable
      • How To Create Simple Products
      • How to Adjust Simple Product Stock
      • How To Create Variable Products In Bulk
      • How to Create Cable Products in Bulk
    • Requisitions
      • How To Request Store Items
      • How To Approve Requisition Items
      • How To View Inventory Used in a Task
  • Human Resource
    • Employees
      • How To Update Employees
    • Leave Management
      • How To Manage Leave Request Types
      • How Employees Can Request For Leave
      • How to Review a Leave Request
  • Marketing
    • Marketers
      • How to Create a Marketer
    • Commissions
      • Commissions Overview
      • Uncommissioned Tasks
  • Payroll
    • Advance
      • How Employees Can Request a Salary Advance
      • How To Approve A Salary Advance Request
    • Deductions
      • Employee Deductions
  • Tasks
    • Task Types
      • Task Types Overview
      • How To Create Task Types
    • Task Management
      • Task Statuses Overview
      • How To Create Tasks
      • How To View Unassigned Tasks
      • How To Start a Task
      • How To End a Task
      • How Employees Can Mark a Task as Bounced
      • How To Mark Tasks as Bounced in Bulk
      • How To View Inventory Used in a Task
      • How To Mark a Task as Complete / Done
    • Settings
      • Task Settings
  • Workflows
    • How To Approve Or Decline Transition Requests in Bulk
    • What are Workflows and Transitions?
    • How to Create a Workflow
    • How to Approve or Decline a Transition Request
  • Home
  • Documentation
  • Tenant
  • Ecommerce
  • Products
  • How To Create Simple Products
View Categories

How To Create Simple Products

3 min read

A Simple product is a standard item whose stock and selling prices are managed directly on the product. Use this type when you do not need separate variations for options such as size or colour.

For example, a computer mouse sold as one standard item can be created as a Simple product.

Before You Start #

Make sure you have an active warehouse available for the product’s opening stock. You will also need a product category, which you can create from the product form if necessary.

1. Open the Product Form #

Go to Ecommerce → Products and select the create action.

The form guides you through four steps: Product Details, Product Attributes, Product Pricing, and Tax Details.

2. Enter Product Details #

Complete the following fields:

FieldWhat to enter
Product NameEnter a clear name that identifies the item.
TypeSelect Simple. This is the default selection.
ActiveChoose whether the product is active. Active products can be requested and used for tasks or sales.
Stock ThresholdEnter the stock level below which store managers should be notified. The default is 0.
CategoriesSelect the category that best describes the product.
MediaOptionally select or upload a product image or relevant document.
DescriptionOptionally add specifications, features, or other useful details.

Example: Set the stock threshold to 5 if you want store managers notified when available stock falls below five units.

3. Set Product Attributes and Opening Stock #

Continue to Product Attributes.

FieldWhat to enter
BrandOptionally select the product’s brand.
ModelOptionally select a model belonging to the selected brand.
Stock Keeping UnitOptionally enter your internal product code, commonly called an SKU.
WarehouseSelect the active warehouse where the opening stock is held. This is required.
Opening StockEnter the quantity currently available. Enter 0 if you have no stock yet.
Serial NumberOptionally enter a serial number. If provided, it must be unique.

If a brand or model is missing, you can create it directly from its selection field, subject to your permissions.

Tip: Opening Stock is the quantity you already have when setting up the product. After creation, use Adjust Stock to make stock changes.

4. Add Selling Prices #

Continue to Product Pricing and add at least one price.

FieldWhat to enter
Price TypeSelect Regular, the currently available price type.
Currency CodeSelect the currency for this price. Your default currency is preselected.
Unit Selling PriceEnter the selling price for one unit of the product.

If you sell in multiple currencies, add a separate price entry for each currency. You cannot repeat the same currency and price type.

Example: A mouse sold individually at KES 1,500 should have KES as its currency and 1,500 as its Unit Selling Price.

Enter each currency’s selling price separately.

5. Review Tax Exemptions #

Continue to Tax Details.

Taxes apply to products by default. In Exempt Taxes, select only the taxes from which this product should be excluded.

  • Leave the field empty if no exemptions apply.
  • Select specific taxes to exempt the product from those taxes.
  • Use Select All if the product should be exempt from every tax listed.

Note: The taxes you select here are exemptions—they will be excluded from the product.

6. Save the Product #

Review the product details, opening stock, prices, and tax exemptions, then select Create to save.

Your Simple product is now recorded. If it is active, it can be requested and used for tasks or sales.

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest
Still stuck? How can we help?

How can we help?

Understanding Product Types: Simple, Variable & CableHow to Adjust Simple Product Stock
Table of Contents
  • Before You Start
  • 1. Open the Product Form
  • 2. Enter Product Details
  • 3. Set Product Attributes and Opening Stock
  • 4. Add Selling Prices
  • 5. Review Tax Exemptions
  • 6. Save the Product

123 Fifth Avenue, New York, NY 12004, USA.
+1 123 456 78 90
[email protected]

Copyright © 2026 The Smart DMS Knowledge Base