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Introduction

3
  • Overview of The Smart DMS
  • Getting Started with The Smart DMS
  • Understanding The Smart DMS Architecture

Common

31
  • Bookmarks
    • How To Add & Remove Bookmarks
  • Communication
    • Communication Overview
    • Settings
      • Communication Settings Overview
      • Email Settings
        • How to Configure Outgoing Email (SMTP) Settings
        • Email Templates
      • SMS Settings
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        • SMS Message Templates
      • WhatsApp Settings
        • Official WhatsApp API Settings
        • WhatsApp Templates
    • Panel Banners
      • Panel Banners
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      • WhatsApp Overview
      • How to Setup a WhatsApp Web Session
      • How to Subscribe to System Updates in WhatsApp Groups
    • Web Push Subscribers
      • Web Push Subscribers Overview
  • Content Management
    • How To Add Content Such As FAQs & Guides
    • Content Management Overview in The Smart DMS
    • Categories
      • Managing Content Categories
    • Tags
      • Managing Content Tags
  • Logs
    • Tracking Actions: Understanding Logs in The Smart DMS
  • Notifications
    • How to Enable/Disable Notifications
  • Roles & Permissions
    • User Roles & Permissions Overview
    • Understanding Roles & Permissions Across Central and Tenant Panels
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  • Search
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    • General
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      • Do I Use Tenant-Specific or Central Settings
  • Users
    • How to Register a User
    • How To Update a User & Assign Roles
    • How To Bulk Assign User Roles
    • How To Update Your Profile

Central

13
  • Main
    • Dashboard
    • Clients
      • Central Clients
    • Tasks
      • Central Tasks
    • Tenants
      • Tenant Overview — What Is a Tenant in The Smart DMS?
      • How To Create a Tenant
      • Updating a Tenant and Managing Assigned Users
      • Customizing Tenant Labels
    • Payroll
      • Payroll Overview
      • Commissions
      • How to View Your Account Balance
    • Policies
      • Managing Policy Categories
      • Managing Company Policies & Training Manuals in The Smart DMS
    • Subscription
      • How To Renew Your Smart DMS Subscription

Tenant

20
  • How To Access Different Tenants
  • Tenant Dashboard
  • Ecommerce
    • Products
      • How To Create Simple Products
      • How to Create Cable Products in Bulk
      • How To Create Variable Products In Bulk
    • Requisitions
      • How To Request Store Items
      • How To Approve Requisition Items
  • Tasks
    • Task Types
      • Task Types Overview
      • How To Create Task Types
    • Task Management
      • Task Statuses Overview
      • How To Create Tasks
      • How To View Unassigned Tasks
      • How To Mark a Task as Complete / Done
      • How To Start a Task
      • How To End a Task
    • Settings
      • Task Settings
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    • Employees
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Central Tasks

< 1 min read

The Central Tasks page gives you a unified view of all tasks created across every Tenant in your Smart DMS system.

This feature is designed for administrators, managers, and operations teams who need cross-Tenant visibility without logging into each Tenant Panel individually.

Tasks Page

What It Shows #

The page displays a comprehensive list of tasks from all tenants, including details such as:

  • Task title or description
  • Assigned employee(s)
  • Linked client or account
  • Task status (e.g., pending, in progress, completed)
  • Tenant where the task was created
  • Creation and last updated dates
  • Task ratings (if applicable)

What You Can Do #

  • Filter by Tenant to focus on a specific branch or business unit
  • Search across all tasks in the organization
  • Track progress of operational activities across locations
  • Monitor workload and performance across your entire ecosystem
  • Identify delays, bottlenecks, or bounced tasks without switching tenants

How to Create Tasks From Central Panel #

On the tasks page, click on Create Task. A modal will appear, where you will enter the Tenant where the task will be created, and task details.

Below are the task fields.

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Table of Contents
  • What It Shows
  • What You Can Do
  • How to Create Tasks From Central Panel

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