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How To Create a Tenant

< 1 min read

In The Smart DMS, each Tenant represents a separate business instance or branch with its own users, tasks, payroll, and settings.

Creating a Tenant #

At the moment, you cannot create a Tenant directly from the user interface.

This is because setting up a Tenant involves technical configurations such as:

  • Creating a dedicated database
  • Setting up domain or subdomain routing
  • Assigning system-level permissions

What To Do Instead #

To request a new Tenant:

  1. Contact our support team
  2. Provide the following details:
    • Business Name
    • Preferred Subdomain or Domain e.g branch.yourcompany.thesmartdms.com
    • Primary Contact Person
    • Any initial setup preferences

Once done, our team will configure it for you and notify you once it’s ready.