View Categories

Tenant Overview β€” What Is a Tenant in The Smart DMS?

1 min read

A Tenant in The Smart DMS represents a separate business instance / branch within your system.

Each Tenant has its own data β€”fully isolated from others.

Think of Tenants Like Separate Workspaces #

πŸ“Ά Example: Internet Service Provider (ISP) #

  • Tenant Name: FastNet Kisumu
  • Data in this Tenant includes:
    • Clients in Kisumu
    • Tasks related to installations or repairs in Kisumu
    • Payroll for technicians assigned to this branch
    • Stock and inventory for that region

πŸ› οΈ Example: Garage/Auto Repair Business #

  • Tenant Name: Downtown Auto Garage
  • Data includes:
    • Vehicle repair tasks
    • Client vehicles and history
    • Payroll for mechanics
    • Spare parts inventory

Data Isolation = Cleaner, Safer, Smarter #

Each Tenant’s data is completely separated from others:

ItemWhat’s Isolated
ClientsEach Tenant sees only their own clients
TasksOnly tasks created in that Tenant are visible
Employees & PayrollSalaries, allowances, and commissions are calculated per Tenant
InventoryStock and item usage is tracked independently
ReportsAll analytics and financial reports are Tenant-specific

Benefits of Tenant Isolation #

  • No data leakage between businesses or branches
  • Accurate reporting per business unit (e.g., Kisumu vs. Nairobi ISP revenue)
  • Cleaner user management β€” assign users only where needed
  • Scalability β€” manage 1 or 100 tenants from one place

Tip: If you’re running multiple locations, franchises, or clients under one DMS, tenants help you stay organized, secure, and efficient.