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Understanding Roles & Permissions Across Central and Tenant Panels

< 1 min read

Overview #

User roles are defined separately in both the Central Panel and each Tenant Panel to control access based on context.

Central Panel Roles #

Roles assigned in the Central Panel determine what users can access and do within Central-level modules—such as:

  • Global reports
  • Messaging (SMS, WhatsApp, Email)
  • Central user & Tenant management
  • System-wide payroll overviews

These access points are referred to as system features (also known as “resources”).

Tenant Panel Roles #

Roles assigned in the Tenant Panel control access to Tenant-specific modules, such as:

  • Tasks
  • Payroll
  • Inventory
  • HR & Attendance
  • Finance
  • Client Management

These are often called Tenant features (resources within a specific Tenant).

Role Management & Propagation #

  • Tenant roles can only be managed from the Primary Tenant.
  • Once updated, the changes are automatically propagated to all other tenants in the system.
  • This ensures consistency across tenants and prevents unauthorized edits in secondary tenants.