Skip to content
The Smart DMS Knowledge Base
  • Home
  • Documentation
  • Encyclopedia
Contact Us
Contact Us
The Smart DMS Knowledge Base
  • Home
  • Documentation
  • Encyclopedia
Contact Us
Contact Us

Introduction

3
  • Overview of The Smart DMS
  • Getting Started with The Smart DMS
  • Understanding The Smart DMS Architecture

Common

31
  • Bookmarks
    • How To Add & Remove Bookmarks
  • Communication
    • Communication Overview
    • Settings
      • Communication Settings Overview
      • Email Settings
        • How to Configure Outgoing Email (SMTP) Settings
        • Email Templates
      • SMS Settings
        • SMS Shortcode & API Settings
        • SMS Message Templates
      • WhatsApp Settings
        • Official WhatsApp API Settings
        • WhatsApp Templates
    • Panel Banners
      • Panel Banners
    • WhatsApp
      • WhatsApp Overview
      • How to Setup a WhatsApp Web Session
      • How to Subscribe to System Updates in WhatsApp Groups
    • Web Push Subscribers
      • Web Push Subscribers Overview
  • Content Management
    • How To Add Content Such As FAQs & Guides
    • Content Management Overview in The Smart DMS
    • Categories
      • Managing Content Categories
    • Tags
      • Managing Content Tags
  • Logs
    • Tracking Actions: Understanding Logs in The Smart DMS
  • Notifications
    • How to Enable/Disable Notifications
  • Roles & Permissions
    • User Roles & Permissions Overview
    • Understanding Roles & Permissions Across Central and Tenant Panels
    • How To Create User Roles
  • Search
    • Using the Global Search Bar in The Smart DMS
  • Settings
    • Authentication
      • Authentication Settings
    • General
      • General Settings Overview
      • Do I Use Tenant-Specific or Central Settings
  • Users
    • How to Register a User
    • How To Update a User & Assign Roles
    • How To Bulk Assign User Roles
    • How To Update Your Profile

Central

13
  • Main
    • Dashboard
    • Clients
      • Central Clients
    • Tasks
      • Central Tasks
    • Tenants
      • Tenant Overview — What Is a Tenant in The Smart DMS?
      • How To Create a Tenant
      • Updating a Tenant and Managing Assigned Users
      • Customizing Tenant Labels
    • Payroll
      • Payroll Overview
      • Commissions
      • How to View Your Account Balance
    • Policies
      • Managing Policy Categories
      • Managing Company Policies & Training Manuals in The Smart DMS
    • Subscription
      • How To Renew Your Smart DMS Subscription

Tenant

20
  • How To Access Different Tenants
  • Tenant Dashboard
  • Ecommerce
    • Products
      • How To Create Simple Products
      • How to Create Cable Products in Bulk
      • How To Create Variable Products In Bulk
    • Requisitions
      • How To Request Store Items
      • How To Approve Requisition Items
  • Tasks
    • Task Types
      • Task Types Overview
      • How To Create Task Types
    • Task Management
      • Task Statuses Overview
      • How To Create Tasks
      • How To View Unassigned Tasks
      • How To Mark a Task as Complete / Done
      • How To Start a Task
      • How To End a Task
    • Settings
      • Task Settings
  • Human Resource
    • Employees
      • How To Update Employees
  • Marketing
    • Marketers
      • How to Create a Marketer
    • Commissions
      • Commissions Overview
      • Uncommissioned Tasks
  • Home
  • Documentation
  • Tenant
  • Marketing
  • Marketers
  • How to Create a Marketer
View Categories

How to Create a Marketer

2 min read

Creating a marketer allows you to track commissions, assign hierarchies, and configure individual or global commission rates. Follow the steps below.

Step 1: Pre-Requisites (Must Read) #

Before creating a marketer, make sure:

  1. Task Types are Set Up:
    Go to Task Types and define the tasks relevant to your business.
  2. Tasks Are Made Commissionable:
    While setting up task types, ensure the Is Commissionable flag is enabled. ⚠️ If this is not done, commission rate dropdowns will appear empty when creating marketers.

Step 2: Open the Marketer Creation Form #

Navigate to Marketing → Marketers → Create New Marketer

Create Marketers Form

Step 3: Fill in Marketer Details #

FieldDescription
UserSelect the user to be promoted to a marketer.
Marketing ManagerOptionally assign a manager (upline) to this marketer.
Tax Rate TypeChoose between flat or percentage tax for this marketer.
Tax RateSet the applicable tax rate. Default is 0%.

Step 4: Add Commission Rates (Optional) #

These are individual commission rates for the selected marketer. Leave blank to apply global commission rates instead.

FieldDescription
Commission ModelCurrently supports “Task”.
Commission TypeSelect the task type (must be commissionable).
Commission Sub TypeFurther refine with sub-type if applicable.
Rate TypePercentage or Flat rate.
RateThe exact commission amount or percentage.

You may click “View Global Commission Rates” to see globally defined rates.

Step 5: Add Hierarchical Commission Rates (Optional) #

Use this to assign downline-level commissions, where the marketer earns a portion of what their recruits earn.

FieldDescription
LevelThe downline depth (e.g. 1 = direct downline).
Commission Type / Sub TypeMust correspond to commissionable task types.
Rate Type & RatePercentage or Flat value earned from downline’s commissions.

You may click “View Global Hierarchical Commission Rates” to see existing default structures.

Step 6: Save the Marketer #

Click Save. The user is now marked as a Marketer, and any commissions will be calculated based on the structure you’ve defined or the global defaults.

FAQs #

Q: Why are commission type dropdowns empty?
A: You must set up Task Types and mark them as commissionable before creating marketers.

Q: What happens if I don’t define commission rates here?
A: The system will fallback to Global Commission Rates, which you can set under Marketing → Rates.

Q: Can marketers be moved under other marketers later?
A: Yes, but cyclic hierarchies (e.g. A under B and B under A) are automatically cleaned by the system to avoid conflicts.

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest
Still stuck? How can we help?

How can we help?

Table of Contents
  • Step 1: Pre-Requisites (Must Read)
  • Step 2: Open the Marketer Creation Form
  • Step 3: Fill in Marketer Details
  • Step 4: Add Commission Rates (Optional)
  • Step 5: Add Hierarchical Commission Rates (Optional)
  • Step 6: Save the Marketer
  • FAQs

123 Fifth Avenue, New York, NY 12004, USA.
+1 123 456 78 90
[email protected]

Copyright © 2025 The Smart DMS Knowledge Base