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Commissions

2 min read

The Commissions page displays all commission records earned by marketers across all tenants within your organization for a selected payroll cycle.

Payroll Cycle & Auto Recalculation #

  • The report reflects commissions for the selected payroll cycle (e.g., July 01 – July 31, 2025).
  • Data is automatically recalculated periodically.

πŸ”„ Only commissions marked as β€œReady” are included in this view. Others are excluded because they do not yet impact the employee’s payroll.

Table Columns Explained #

Each row represents a single commission record tied to a task, service, or charge. The following columns are available:

ColumnDescription
IDThe unique, prefixed ID of the commission (e.g., T2-422).
Commissionable TypeDescribes the source of commission (e.g., Task: Installation – Fibre).
Commissionable IDThe internal display ID of the source task or service.
ClientThe name of the client associated with the task/service.
Account NumberThe account number tied to the client or task.
TypeWhether the commission is Direct, Override, or Team-based.
CommissionThe commission amount earned.
StatusStatus of the commission (Ready, Pending, Rejected, etc.), shown with a color badge.
TaxThe tax applied to the commission.
Total AmountThe gross amount before or after tax.
PaidIndicates whether the commission has been marked as paid.
TenantShows which Tenant the commission record belongs to.
Paid AtThe timestamp when the commission was marked as paid.
Created AtWhen the commission record was initially created.

Exporting Commission Data #

To export commission records:

  1. Click Export at the top right.
  2. Provide a file name and select XLSX format.
  3. The file will download shortly.

πŸ’° The green button next to Export displays the total amount earned from the commissions.

Filters & Grouping #

You can filter commissions by:

  • Status (e.g., Paid, Not Paid)
  • Tenant
  • User (Marketer)

Records are grouped by user to make it easier to review earnings per marketer.

Bulk Actions #

If you have permission, you can:

  • Select multiple commission entries.
  • Adjust values in bulk (e.g., apply a correction or update status).

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Still stuck? How can we help?

How can we help?

Payroll OverviewHow to View Your Account Balance
Table of Contents
  • Payroll Cycle & Auto Recalculation
  • Table Columns Explained
  • Exporting Commission Data
  • Filters & Grouping
  • Bulk Actions

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